Michelle Dong
⟡ Creating accessible + scalable digital experiences for a living; crafting things by hand for fun.
⟡ Currently @Cornell Lab of Ornithology. Previously @Amazon.
m.dong2020@gmail.com // LinkedIn
scroll to see my work ~
In-the-moment Customer Sentiment
Amazon Alexa // Summer 2023
Created a long-term vision for collecting in-the-moment customer sentiment and satisfaction.
multimodal design • voice design • prototyping
Merlin Sound Recordings
Cornell Lab of Ornithology // Summer 2021
Led redesign of Merlin Bird ID's sound recordings library to support sorting, filtering, and searching.
mobile design • product thinking • prototyping
Scoop
Cornell AppDev // Spring 2022
Designed MVP of rideshare app for Cornell students.
mobile design • product thinking • visual design
Mint Trends
Case Study // Fall 2020
Researched, designed, and prototyped a solution to help users better understand their spending habits.
mobile design • user research • prototyping
CourseGrab
Cornell AppDev // Fall 2021
Researched, designed and prototyped pre-enrollment notifications for Cornell students based on their class year.
mobile design • user research • communication design • prototyping