Michelle Dong
⟡ Creating accessible + scalable digital experiences for a living; crafting things by hand for fun.
⟡ Currently @Cornell Lab of Ornithology. Previously @Amazon.
m.dong2020@gmail.com // LinkedIn
scroll to see my work ~
In-the-moment Customer Sentiment
Amazon Alexa // Summer 2023
Created a long-term vision for collecting in-the-moment customer sentiment and satisfaction.
multimodal design • voice design • prototyping
Merlin Sound Recordings
Cornell Lab of Ornithology // Summer 2021
Led redesign of Merlin Bird ID's sound recordings library to support sorting, filtering, and searching.
mobile design • product thinking • prototyping